Understanding services management

Eitemau Tebyg

• Understanding services management /
  gan: Glynn, William J ,Ed
  Cyhoeddwyd: (2009)
• Services management
  gan: Venugopal, Vasanti; Raghu, V N
  Cyhoeddwyd: (2008)
• Marketing , sales and customer services : understanding the theory and practice of selling through services
  gan: Watkins, Charley
  Cyhoeddwyd: (2002)
• Service management and marketing: Customer management in service competition
  gan: Gronroos, Christian
  Cyhoeddwyd: (2007)
• Services marketing and management
  gan: Balaji, B
  Cyhoeddwyd: (2002)