Services Marketing: Concepts & Practices

Detalhes bibliográficos
Autor principal: Kapoor, Ramneek : Paul,Justin : Halder, Biplab
Formato: Printed Book
Idioma:Undetermined
Publicado em: TATA McGraw-Hill Education Private Limited New Delhi, 2012
Assuntos:
India and Service Sector > Service Demand Management > Service quality management > CRM > India and marketing

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