Kapoor, R. :. P. :. H. (2012). Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi.
Chicago Edition CitationKapoor, Ramneek : Paul,Justin : Halder. Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi, 2012.
MLA Edition CitationKapoor, Ramneek : Paul,Justin : Halder. Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi, 2012.
Warning: These citations may not always be 100% accurate.