Kapoor, R. :. P. :. H. (2012). Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi.
Chicago Edition CitationKapoor, Ramneek : Paul,Justin : Halder. Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi, 2012.
Cita MLAKapoor, Ramneek : Paul,Justin : Halder. Services Marketing: Concepts & Practices. TATA McGraw-Hill Education Private Limited New Delhi, 2012.
Atenció: Aquestes cites poden no estar 100% correctes.