|
|
|
|
| LEADER |
00574nam a2200145Ia 4500 |
| 008 |
200324s9999 xx 000 0 und d |
| 082 |
|
|
|a 658.809
|b SHA-S
|
| 100 |
|
|
|a Shanker, Ravi
|
| 245 |
|
0 |
|a Services Marketing : The Indian Perspective
|
| 260 |
|
|
|b Excel Books,
|c 2011
|
| 300 |
|
|
|a 656p.
|
| 650 |
|
|
|a India and Service Sector-- Service Demand Management-- Service quality management-- CRM-- India and marketing
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 285403
|d 285403
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_809000000000000_SHAS
|7 0
|9 303944
|a SDE
|b SDE
|d 2014-07-01
|l 0
|o 658.809 SHA-S
|p SDE21071
|r 2020-03-27
|w 2020-03-27
|y BK
|