Rao, R. M. K. (2009). Services Marketing (2 ed.). PHI Learning Ltd.
Chicago Style aipamenaRao, Rama Mohana K. Services Marketing. 2 ed. NewDelhi: PHI Learning Ltd, 2009.
MLA aipamenaRao, Rama Mohana K. Services Marketing. 2 ed. PHI Learning Ltd, 2009.
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