Customer Relationship Management: Concept and Cases

Detalhes bibliográficos
Autor principal: Rai, Alok Kumar
Formato: Printed Book
Idioma:Undetermined
Publicado em: NewDelhi : PHI Learning Ltd, 2008
Assuntos:
CRM > ECRM > CRM and IT > India and CRM > SBI > MTNL > ICICI

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