|
|
|
|
LEADER |
01127nam a2200157Ia 4500 |
999 |
|
|
|c 27654
|d 27654
|
020 |
|
|
|a 9780070145115
|
082 |
|
|
|a 658.562 CRO-Q
|
100 |
|
|
|a Philip B. Crosby
|
245 |
|
|
|a Quality Without Tears: The Art of Hassle-Free Management
|
260 |
|
|
|a New York
|b McGraw-Hill
|c 1984
|
300 |
|
|
|a xv,205p.
|
505 |
|
|
|a The profile of a problem organization; the quality vaccine; demotivation; quality control; determination; the first absolute - the definition of quality is; conformance to requirements; the second absolute - the system of quality is prevention; the third absolute - the performance standard is zero; the fourth absolute - the measurement of quality is the price of nonconformance; education; implementation; team actions; team executions; the saving of Emory Spellman; the dehassling of light blue; some success stories; mixing the vaccine serum; how come very little ever improves by itself?; guidelines for browsers.
|
650 |
|
|
|a Quality assurance.
|
942 |
|
|
|c BK
|
952 |
|
|
|0 0
|1 0
|4 0
|6 658_562000000000000_CROQ
|7 0
|9 30256
|a DCB
|b DCB
|d 2015-09-01
|l 0
|o 658.562 CRO-Q
|p DCB1051
|r 2015-09-01
|w 2019-07-19
|y BK
|