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Quality Without Tears: The Art of Hassle-Free Management

Podrobná bibliografie
Hlavní autor: Philip B. Crosby
Médium: Printed Book
Vydáno: New York McGraw-Hill 1984
Témata:
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999 |c 27654  |d 27654 
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100 |a Philip B. Crosby 
245 |a Quality Without Tears: The Art of Hassle-Free Management  
260 |a New York  |b McGraw-Hill  |c 1984 
300 |a xv,205p. 
505 |a  The profile of a problem organization; the quality vaccine; demotivation; quality control; determination; the first absolute - the definition of quality is; conformance to requirements; the second absolute - the system of quality is prevention; the third absolute - the performance standard is zero; the fourth absolute - the measurement of quality is the price of nonconformance; education; implementation; team actions; team executions; the saving of Emory Spellman; the dehassling of light blue; some success stories; mixing the vaccine serum; how come very little ever improves by itself?; guidelines for browsers. 
650 |a  Quality assurance. 
942 |c BK 
952 |0 0  |1 0  |4 0  |6 658_562000000000000_CROQ  |7 0  |9 30256  |a DCB  |b DCB  |d 2015-09-01  |l 0  |o 658.562 CRO-Q  |p DCB1051  |r 2015-09-01  |w 2019-07-19  |y BK