APA-referens

Philip B. Crosby. (1984). Quality Without Tears: The Art of Hassle-Free Management. McGraw-Hill.

Chicago-stil citat

Philip B. Crosby. Quality Without Tears: The Art of Hassle-Free Management. New York: McGraw-Hill, 1984.

MLA-referens

Philip B. Crosby. Quality Without Tears: The Art of Hassle-Free Management. McGraw-Hill, 1984.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.