APA Edition Citation

Philip B. Crosby. (1984). Quality Without Tears: The Art of Hassle-Free Management. McGraw-Hill.

Chicago Edition Citation

Philip B. Crosby. Quality Without Tears: The Art of Hassle-Free Management. New York: McGraw-Hill, 1984.

MLA Edition Citation

Philip B. Crosby. Quality Without Tears: The Art of Hassle-Free Management. McGraw-Hill, 1984.

Warning: These citations may not always be 100% accurate.