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Business communication : rethinking your professional practice for the post-digital age /

Detalhes bibliográficos
Autor principal: Hartley, Peter
Outros Autores: Chatterton, Peter
Formato: Printed Book
Publicado em: London : Routledge , 2015.
Edição:2nd Edition.
Assuntos:
Sumário:
  • Introduction
  • Developing your communication: deciding where to start
  • How should we analyse communication?
  • What does communication mean?
  • How is communication affected by the organisational context?
  • How should we plan and organise professional and business writing?
  • What is an effective writing style?
  • Effective design and visual aids
  • What makes documents effective?
  • What is effective interpersonal communication?
  • How do interpersonal skills work in practice?
  • How can we organise effective meetings?
  • How can we plan and deliver effective presentations?
  • How can we build effective teams?
  • Change, communication and future-gazing.