Burwash, P. (1997). The key to great leadership: Rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies. Jaico Publishing House.
Chicago Edition CitationBurwash, Peter. The Key to Great Leadership: Rediscovering the Principles of Outstanding Service : Lessons from the Front Lines of the World's Best Service Companies. Mumbai: Jaico Publishing House, 1997.
MLA Edition CitationBurwash, Peter. The Key to Great Leadership: Rediscovering the Principles of Outstanding Service : Lessons from the Front Lines of the World's Best Service Companies. Jaico Publishing House, 1997.
Warning: These citations may not always be 100% accurate.