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Beyond knowledge management /

Bibliographic Details
Other Authors: Lehaney, Brian
Format: Printed Book
Published: Hershey, PA : Idea Group Publishing, an imprint of Idea Group Inc., c2004.
Subjects:
Online Access:http://www.loc.gov/catdir/toc/ecip049/2003021678.html
Table of Contents:
  • What is this book about?
  • What is knowledge management?
  • Why has knowledge management arisen?
  • Organisations and knowledge management
  • Summary
  • Knowledge management in more detail
  • Some starting points
  • The rise of knowledge management
  • What is knowledge management?
  • Knowledge sharing and communication
  • Knowledge management and learning organisations
  • Intellectual capital
  • Conclusions
  • Sociotechnical systems and knowledge management
  • Introduction
  • Knowledge, understanding, and decision-making
  • Knowledge and sociotechnology
  • A history of the sociotechnical movement
  • Communities of practice and teams-the sociotechnical view
  • A sociotechnical cop-the abbey national
  • A charitable cop
  • Knowledge management and sociotechnical thinking
  • Knowledge and sociotechnical systems
  • Xerox case study
  • Systems thinking and knowledge management
  • Introduction
  • Organisations and their management
  • Systems thinking
  • The philosophy and theory of social systems
  • Social theory
  • A critical systems framework for knowledge management
  • Discussion and critique
  • A future for knowledge management
  • Conclusions
  • A review of knowledge management frameworks
  • Introduction
  • Generic review grid for knowledge management frameworks
  • Framework review
  • Discussion.