Dey, B. R. (2005). Business process reengineering & change management. Biztantra.
Chicago Edition CitationDey, B R. Business Process Reengineering & Change Management. New Delh: Biztantra, 2005.
Cita MLADey, B R. Business Process Reengineering & Change Management. Biztantra, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.