APA-referens

Berson, A. . . .., Smith, S. . .., & Thearling, K. . .. (2000). Building data mining applications for CRM. Tata Mc Graw Hill Publishing Company.

Chicago-stil citat

Berson, Alex ., Stephen Smith, och Kurt Thearling. Building Data Mining Applications for CRM. New Delhi: Tata Mc Graw Hill Publishing Company, 2000.

MLA-referens

Berson, Alex ., et al. Building Data Mining Applications for CRM. Tata Mc Graw Hill Publishing Company, 2000.