Wheatcroft, P. (2015). Service desk and incident manager: Careers in IT service and management. BCS.
Styl cytowania ChicagoWheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. UK: BCS, 2015.
Styl cytowania MLAWheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. BCS, 2015.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..