Citace podle APA

Wheatcroft, P. (2015). Service desk and incident manager: Careers in IT service and management. BCS.

Styl Chicago

Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. UK: BCS, 2015.

Citace podle MLA

Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. BCS, 2015.

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