Citazione APA

Wheatcroft, P. (2015). Service desk and incident manager: Careers in IT service and management. BCS.

Stile di citazione Chicago

Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. UK: BCS, 2015.

Citazione MLA

Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service and Management. BCS, 2015.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.