Gopal K Gureja. (2013). Organisational schizophrenia: Impact on customer service quality. Sage.
Chicago Style citaatGopal K Gureja. Organisational Schizophrenia: Impact on Customer Service Quality. New Delhi: Sage, 2013.
MLA citatieGopal K Gureja. Organisational Schizophrenia: Impact on Customer Service Quality. Sage, 2013.
Let op: Deze citaties zijn niet altijd 100% accuraat.