Hodgetts, R. M. (1997). Measures of quality and high performance: Simple tools and lessons learned from America's most successful corporations.
Chicago Edition CitationHodgetts, Richard M. Measures of Quality and High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations. Amacom, New York, 1997.
MLA Edition CitationHodgetts, Richard M. Measures of Quality and High Performance: Simple Tools and Lessons Learned from America's Most Successful Corporations. 1997.
Warning: These citations may not always be 100% accurate.