Cita APA

Fensterheim, H. B. (1975). Don't say Yes when you want to say No.

Chicago Edition Citation

Fensterheim, Herbert; Baer. Don't Say Yes When You Want to Say No. Dell Publishing Co., New York, 1975.

Cita MLA

Fensterheim, Herbert; Baer. Don't Say Yes When You Want to Say No. 1975.