Futrell, C. M. (2013). ABC's of relationship selling through service (12 edition.).
Chicago Edition CitationFutrell, Charles M. ABC's of Relationship Selling Through Service. 12 edition. McGraw Hill education (India) Private Limited, New Delhi, 2013.
MLA Edition CitationFutrell, Charles M. ABC's of Relationship Selling Through Service. 12 edition. 2013.
Warning: These citations may not always be 100% accurate.