Weinstein, A. (2012). Superior customer value: Strategies for winning and retaining customers (3 edition.).
Chicago ZitierstilWeinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3 edition. CRC Press, 2012.
MLA ZitierstilWeinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3 edition. 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.