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Customer Relationship Management : emerging concepts tools and applications

Bibliographic Details
Main Author: Sheth, Jagdish N; Parvattiyar, Atul; Shainesh, G
Format: Printed Book
Published: McGraw-Hill education 2014
Subjects:
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100 |a Sheth, Jagdish N; Parvattiyar, Atul; Shainesh, G; 
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250
260 |a McGraw-Hill education  |c 2014 
300 |a 544 p 
490
500 |a SC DEVELOPMENT 2014-15 
590 |a Modern Book Centre  |b MBC-2507/14 dtd 31/03/2015 
650 |a Customer relations management-- CRM 
942 |c BK 
999 |c 147561  |d 147561 
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