Sheth, J. N. P. (2014). Customer Relationship Management: Emerging concepts tools and applications.
Chicago ZitierstilSheth, Jagdish N; Parvattiyar. Customer Relationship Management: Emerging Concepts Tools and Applications. McGraw-Hill education, 2014.
MLA ZitierstilSheth, Jagdish N; Parvattiyar. Customer Relationship Management: Emerging Concepts Tools and Applications. 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.