APA استشهاد

Sheth, J. N. P. (2014). Customer Relationship Management: Emerging concepts tools and applications.

استشهاد بنمط شيكاغو

Sheth, Jagdish N; Parvattiyar. Customer Relationship Management: Emerging Concepts Tools and Applications. McGraw-Hill education, 2014.

MLA استشهاد

Sheth, Jagdish N; Parvattiyar. Customer Relationship Management: Emerging Concepts Tools and Applications. 2014.