Cita APA

Metters, R. M. K. K. P. (2006). Successful service operations management.

Citación estilo Chicago

Metters, Richard; Metters Kathryn King; Pullman. Successful Service Operations Management. Cengage Learning, 2006.

Cita MLA

Metters, Richard; Metters Kathryn King; Pullman. Successful Service Operations Management. 2006.