Intention economy : when customers take charge

समान संसाधन

• Complaint is a gift : recovering customer loyality when thing go wrong
  द्वारा: Barlow, Janella; Meller, Claus
  प्रकाशित: (2008)
• Customer in the boardroom ? crafting customer - based business strategy
  द्वारा: Bijapurkar, Rama
  प्रकाशित: (2012)
• Superior customer value: strategies for winning and retaining customers
  द्वारा: Weinstein, Art
  प्रकाशित: (2012)
• Loyalty leap : turining customer information into customer intimacy
  द्वारा: Pearson, Bryan
  प्रकाशित: (2012)
• Customer relationship management
  द्वारा: Bhasin, Jaspreet Kaur; Kogent Learning Solutsions
  प्रकाशित: (2012)