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Little book of big customer satisfaction mesurement

Bibliographic Details
Main Author: Rao, Ajit; Chandra, Subhash
Format: Printed Book
Published: Sage Publication, New Delhi 2012
Subjects:
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082 |a 658.81CRM RAO 
100 |a Rao, Ajit; Chandra, Subhash 
245 |a Little book of big customer satisfaction mesurement  |c Rao, Ajit; Chandra, Subhash 
250
260 |a Sage Publication, New Delhi  |c 2012 
300 |a 164 p 
490
500
590 |a Current Books (India) Pvt Ltd.  |b No 
650 |a Customer relations management-- CRM 
942 |c BK 
999 |c 147143  |d 147143 
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