Profitable customer engagement : concepts, metrics and strategies

Antzeko izenburuak

• Profitable customer engagement concept, metrics and strategies
  nork: Kumar, V
  Argitaratua: (2013)
• Customer in the boardroom ? crafting customer - based business strategy
  nork: Bijapurkar, Rama
  Argitaratua: (2012)
• Superior customer value: strategies for winning and retaining customers
  nork: Weinstein, Art
  Argitaratua: (2012)
• CRM at the speed of light : fouth edition ; Social crm strategies, tools and techniques for engaging your customers
  nork: Greenberg, Paul
  Argitaratua: (2010)
• Profitable customer engagement concept,metrics, and strategies
  nork: Kumar, V
  Argitaratua: (2013)