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| LEADER |
00718nam a2200193 4500 |
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|c 200
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| 100 |
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|a Chaturvedi, Mukesh; Chaturvedi, Abhinav
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| 245 |
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|a Customer relationship management : an indian perspective
|c Chaturvedi, Mukesh; Chaturvedi, Abhinav
|
| 250 |
|
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| 260 |
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|a Excel Books Pvt.Ltd
|c 2005
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| 300 |
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|a 208 p
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| 490 |
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| 500 |
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|a Donated by Dr. K S Chandrasekar, Director, School of Business Management and Legal Studies
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| 590 |
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| 650 |
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|a Customer relations management-- CRM
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| 942 |
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