Chaturvedi, M. C. (2005). Customer relationship management: An indian perspective.
Chicago Edition CitationChaturvedi, Mukesh; Chaturvedi. Customer Relationship Management: An Indian Perspective. Excel Books Pvt.Ltd, 2005.
MLA Edition CitationChaturvedi, Mukesh; Chaturvedi. Customer Relationship Management: An Indian Perspective. 2005.
Warning: These citations may not always be 100% accurate.