Customer care excellence : how to create an effective customer focus

Samankaltaisia teoksia

• Creating customer satisfaction excellence
  Tekijä: Mody, Suresh M
  Julkaistu: (1997)
• Complaint management excellence creating customer loyality through service recovery
  Tekijä: Cook, Sarah
  Julkaistu: (2012)
• Customer care excellence: how to create an effective customer focus /
  Tekijä: Cook, Sarah
  Julkaistu: (2004)
• Kaizen strategies for customer care: How to create a powerful customer-care program and make it work
  Tekijä: Kaizen
  Julkaistu: (2000)
• Kaizen strategies for customer care: How to create a powerful customer-care program and make it work
  Tekijä: Kaizen
  Julkaistu: (2000)