APA Alıntı

Lovelock, C. W. (2011). Services marketing: People, technology and strategy (7 edition.).

Chicago Stili Alıntı

Lovelock, Christopher; Wirtz. Services Marketing: People, Technology and Strategy. 7 edition. Pearson Education, Delhi, 2011.

MLA Alıntı

Lovelock, Christopher; Wirtz. Services Marketing: People, Technology and Strategy. 7 edition. 2011.