Customer rules : the 39 essentials rules for delivering sensational service

Documents similaires

• Deliver outstanding customer services: gain and retain customers and stay ahead of the competition
  par: Nash, Susan; Nash, Derek
  Publié: (2005)
• Extraordinary Customer service
  par: McCoy, Glen
  Publié: (2005)
• Customer service for dummies
  par: Bailey, Keith; Leland, Karen
  Publié: (1997)
• Achieve sales excellence : the 7 customer rules for becoming the new sales professioonal
  par: Stevens, Howaed; Kinni, Theodore
  Publié: (2007)
• Customer relationship management essentials
  par: Gosney, John W; Boehm, Thomas P
  Publié: (2011)