APA Edition Citation

Cockerell, L. (2013). Customer rules: The 39 essentials rules for delivering sensational service.

Chicago Edition Citation

Cockerell, Lee. Customer Rules: The 39 Essentials Rules for Delivering Sensational Service. Profile Books, 2013.

MLA Edition Citation

Cockerell, Lee. Customer Rules: The 39 Essentials Rules for Delivering Sensational Service. 2013.

Warning: These citations may not always be 100% accurate.