Kazanjian, K. (2013). Driving layalty: Turning every customer and employee into a raving fan for your brand.
Chicago Edition CitationKazanjian, Kirk. Driving Layalty: Turning Every Customer and Employee into a Raving Fan for Your Brand. Crown Business, Newyork, 2013.
MLA Edition CitationKazanjian, Kirk. Driving Layalty: Turning Every Customer and Employee into a Raving Fan for Your Brand. 2013.
Warning: These citations may not always be 100% accurate.