APA Edition Citation

Joshi, D. R. (2012). Customer relation ship management in retail banking.

Chicago Edition Citation

Joshi, D R. Customer Relation Ship Management in Retail Banking. Cyber Tech Publications, New Delhi, 2012.

MLA Edition Citation

Joshi, D R. Customer Relation Ship Management in Retail Banking. 2012.

Warning: These citations may not always be 100% accurate.