APA استشهاد

Berson, A. S. (2011). Building Data mining applications for CRM.

استشهاد بنمط شيكاغو

Berson, Alex; Smith. Building Data Mining Applications for CRM. Tata Mc Graw Hill: New Delhi, 2011.

MLA استشهاد

Berson, Alex; Smith. Building Data Mining Applications for CRM. 2011.