Shanmugasundaram, S. (2010). Customer relationship management: Modern trends and perspectives.
Chicago Edition CitationShanmugasundaram, S. Customer Relationship Management: Modern Trends and Perspectives. PHI learning Private Ltd, 2010.
MLA Edition CitationShanmugasundaram, S. Customer Relationship Management: Modern Trends and Perspectives. 2010.
Warning: These citations may not always be 100% accurate.