Shanmugasundaram, S. (2010). Customer relationship management: Modern trends and perspectives.
Chicago ZitierstilShanmugasundaram, S. Customer Relationship Management: Modern Trends and Perspectives. PHI learning Private Ltd, 2010.
MLA ZitierstilShanmugasundaram, S. Customer Relationship Management: Modern Trends and Perspectives. 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.