Rai, A. K. (2013). Cutomer relation ship management concepts and cases.
Citación estilo ChicagoRai, Alok Kumar. Cutomer Relation Ship Management Concepts and Cases. Prentice Hall of India, 2013.
Cita MLARai, Alok Kumar. Cutomer Relation Ship Management Concepts and Cases. 2013.
Warning: These citations may not always be 100% accurate.