Customer satisfaction delight : the success mantra of the 21st century

相似書籍

• Customer Satisfaction Delight: The success mantra of the 21st century
  由: Dastoor, B N
  出版: (2010)
• Measuring customer satisfaction
  由: Gerson, Richard F
  出版: (2004)
• Customer Delight : The Success Mantra of the 21st Century
  由: B N Dastoor
  出版: (2008)
• Creating customer satisfaction excellence
  由: Mody, Suresh M
  出版: (1997)
• Researching customer satisfaction & loyalty
  由: Szwarc, Paul
  出版: (2006)