Customer satisfaction delight : the success mantra of the 21st century

Podobne knjige/članki

• Customer Satisfaction Delight: The success mantra of the 21st century
  od: Dastoor, B N
  Izdano: (2010)
• Measuring customer satisfaction
  od: Gerson, Richard F
  Izdano: (2004)
• Customer Delight : The Success Mantra of the 21st Century
  od: B N Dastoor
  Izdano: (2008)
• Creating customer satisfaction excellence
  od: Mody, Suresh M
  Izdano: (1997)
• Researching customer satisfaction & loyalty
  od: Szwarc, Paul
  Izdano: (2006)