Nordstrom way to customer service excellence

समान संसाधन

• Achieving excellence through customer service
  द्वारा: Tschohl, John; Franzmeier, Steve
  प्रकाशित: (1997)
• 50 activities for achieving excellent customer services
  द्वारा: Doane, Darryl S; Sloat, Rose D
  प्रकाशित: (2004)
• Creating customer satisfaction excellence
  द्वारा: Mody, Suresh M
  प्रकाशित: (1997)
• The nordstrom way the inside story of America's # 1 customer service company
  द्वारा: Spector, Robert
  प्रकाशित: (1995)
• Extraordinary Customer service
  द्वारा: McCoy, Glen
  प्रकाशित: (2005)