APA Edition Citation

Blanchard, K. B. (2010). Customer mania: It's never too late to build a customer focused company.

Chicago Edition Citation

Blanchard, Ken; Ballard. Customer Mania: It's Never Too Late to Build a Customer Focused Company. Harper Collins Publishers India, 2010.

MLA Edition Citation

Blanchard, Ken; Ballard. Customer Mania: It's Never Too Late to Build a Customer Focused Company. 2010.