Style de citation APA

Buttle, F. (2013). Customer relationship management: Concepts and technologies.

Style de citation Chicago

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. Routedge, London, 2013.

Style de citation MLA

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 2013.

Attention : ces citations peuvent ne pas être correctes à 100%.