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Complaint management excellence creating customer loyality through service recovery
| Autor principal: | |
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| Formato: | Printed Book |
| Publicado: |
Kogan Page Inda Pvt Ltd: New Delhi
2012
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| Materias: |
University of Kerala
| Número de Clasificación: |
D6515:8 Q0 |
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| Copia | Estatus de actividad no disponible |