The Hidden wealth of customers : realizing the untapped value of your most important asset

Podobne knjige/članki

• Hidden wealth of customers:realizing the unstapped value of your most important asset
  od: Lee, Bill
  Izdano: (2012)
• Connecting with your customers
  od: Harvard Business Review
  Izdano: (2006)
• Connecting with your customers
  od: Morris, Steve; Willcocks, Graham
  Izdano: (1996)
• Superior customer value: strategies for winning and retaining customers
  od: Weinstein, Art
  Izdano: (2012)
• Customer retention: An integrated process for keeping your best customers
  od: Lowenstein, Michael W
  Izdano: (1997)