The Hidden wealth of customers : realizing the untapped value of your most important asset

Ítems similars

• Hidden wealth of customers:realizing the unstapped value of your most important asset
  per: Lee, Bill
  Publicat: (2012)
• Connecting with your customers
  per: Harvard Business Review
  Publicat: (2006)
• Connecting with your customers
  per: Morris, Steve; Willcocks, Graham
  Publicat: (1996)
• Superior customer value: strategies for winning and retaining customers
  per: Weinstein, Art
  Publicat: (2012)
• Customer retention: An integrated process for keeping your best customers
  per: Lowenstein, Michael W
  Publicat: (1997)