Services Marketing: Integrating customer focus accross the firm

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Bibliographic Details
Main Author: Zeithaml, Valarie A; Bitner, Mary Jo
Format: Printed Book
Published: Tata Mc Graw Hill: New Delhi 2011
Edition:5 edition
Subjects:
Services marketing
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Services Marketing: Integrating customer focus accross the firm
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Services Marketing: Integrating customer focus accross the firm
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Services Marketing: Integrating customer focus accross the firm
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Services Marketing: Integrating customer focus accross the firm
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Services Marketing: Integrating customer focus accross the firm
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