Lovelock, C. W. (2012). Services marketing: People, technology and strategy (7 edition.).
Chicago Edition CitationLovelock, Christopher; Wirtz. Services Marketing: People, Technology and Strategy. 7 edition. Pearson Education, Delhi, 2012.
MLA引文Lovelock, Christopher; Wirtz. Services Marketing: People, Technology and Strategy. 7 edition. 2012.
警告:這些引文格式不一定是100%准確.