Nayar, V. (2011). Employees first, customers second: Turning conventional management upside down.
Chicago Style aipamenaNayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business School Press: Boston, 2011.
MLA aipamenaNayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. 2011.
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