Harvard Business Review. (2009). Harvard lessons learned: Communicating clearly.
Citação norma ChicagoHarvard Business Review. Harvard Lessons Learned: Communicating Clearly. Harvard Business School Press, 2009.
Citação norma MLAHarvard Business Review. Harvard Lessons Learned: Communicating Clearly. 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.